Service options
Pick the ones that matter for your parent when you book. You can choose several, and you can change them next time.
Pickup from the door, not the kerb
Help in and out of the car
Doctor, specialist and clinic appointments
Blood draws, X-rays, imaging and outpatient tests
Day-surgery drop-off and collection
The driver waits in the waiting room the whole time
A hand with the door, the lift and the reception desk
Home again, and inside safely
A wheelchair-accessible vehicle with a ramp or lift
Not every provider offers every option. Once you have chosen, we show you the vetted providers near your parent who offer what you picked, best matches first, with the iCaria Certified badge shown where it has been earned. Which one comes is always your decision, and you can keep asking for the same person.
Who this is for
Parents who have started declining or forgetting appointments because getting there is harder than the appointment itself.
Good to know
Waiting is included in the ride. You are not charged a separate fee for the time the driver spends waiting with your parent.
What it costs
This service starts at $40 in Canadian dollars, which covers getting there and the first part of the visit. Longer visits add a set charge for each extra 15 minutes, with a cap. A short visit is never charged more than the starting price.
That is a sample. Your parent's real price depends on their area and on the options you choose for the service, and you see it in the platform before you confirm anything.
Families also include these in their care plan
Most families do not book one service on its own. They build a monthly care plan, a few services on a regular rhythm, so their parent knows what to expect and the same trusted people keep coming back.
