Service options
Pick the ones that matter for your parent when you book. You can choose several, and you can change them next time.
Pickup from the door with time to spare
Luggage lifted and carried
Help to the terminal entrance and check-in
Meeting an arriving flight at the door
Wheelchair assistance arranged with the airline where needed
Home again and bags brought inside
A wheelchair-accessible vehicle with a ramp or lift
Not every provider offers every option. Once you have chosen, we show you the vetted providers near your parent who offer what you picked, best matches first, with the iCaria Certified badge shown where it has been earned. Which one comes is always your decision, and you can keep asking for the same person.
Who this is for
Parents travelling to see family, and families flying in who would rather someone known collected their parent than a taxi rank.
Good to know
Tell us the flight number when you book so the driver can track delays and adjust.
What it costs
This service starts at $60 in Canadian dollars, which covers getting there and the first part of the visit. Longer visits add a set charge for each extra 15 minutes, with a cap. A short visit is never charged more than the starting price.
That is a sample. Your parent's real price depends on their area and on the options you choose for the service, and you see it in the platform before you confirm anything.
Families also include these in their care plan
Most families do not book one service on its own. They build a monthly care plan, a few services on a regular rhythm, so their parent knows what to expect and the same trusted people keep coming back.
