Training › For partner organizations
Partnership standards
What we hold partner organisations to, and how a referral is handed over properly.
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iCaria Quality Standards and Service Expectations
What iCaria commits to families on every booking, what families are told to expect from a partner organization like yours, how to tell a service question from a
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Referral Protocols and Warm Handoffs
What to put in an outbound referral, how to hand off the family to the advocate, and what to do when a referral comes back from iCaria to your organization.