Family Advocate training, in the open
The advocacy training behind every certified Family Advocate. Read any module free. Certification requires an account and a passing knowledge test.
8 modules
Advocacy and ethics
Capacity, autonomy, and what to do when the right answer is contested.
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Elder Autonomy, Capacity, and Substitute Decision-Making
Respecting an elder's right to decide, recognizing capacity limits, and involving substitute decision-makers appropriately.
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Ethics of Advocacy and Navigating Conflicting Interests
The four common ethical tensions in advocate work, a simple decision sequence for each, the older adult's voice as the default and the small set of cases where
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Risk Assessment and Safety Planning
Identifying risk factors in the home, the family system, and the care team, and documenting a safety plan.
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Crisis Intervention and De-escalation
How to respond when a situation deteriorates: what to do, what to document, and when to escalate.
Coordinating care
Working across medical teams, families and distance to hold a plan together.
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Working with Multidisciplinary Teams and External Agencies
How an advocate coordinates care for a Delegated Authority family across the iCaria team and the outside teams the family is already working with. Map the teams
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Coordinating Care Across Distances and Time Zones
How to coordinate care for a family whose primary caregiver is in a different city, country, or time zone. Setting a cadence the family abroad can hold, using t
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Authoring and Reviewing Elder Care Plans
Writing clear, actionable care plans that providers can follow and families can trust.
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Complex Case Management
How to recognize that a case has moved from Coordination to Delegated Authority, how to author a care plan that holds in a contested family meeting, how to coor